Meet Our Team
Ed Troy
Agency OwnerPhone: 570-823-7626
I have been in the insurance industry for the last 23 years and a business owner since 2007. I have 3 years of experience as a claims adjuster handling homeowners’ claims. This provides me the knowledge and experience to help my customers have the best coverage. I thoroughly enjoy my role as a business owner and observing my staff grow personally and professionally. Talking insurance and providing this valuable information to solve problems is priceless.
I grew up in Philadelphia, PA. and attended Temple University. I enjoy competing in Spartan and other obstacle course races. When not working I can be found hiking with my dog or training for the next competition. I am pretty talented in the kitchen and on the grill.
I am passionate about animals and enjoy my time volunteering at the local SPCA.
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Cindy
Phone: 570-823-7626
I have 20 years of experience in the insurance industry; I specialize in Auto, Home, Renters, Flood, Boat, RV & Motorcycles. I enjoy talking and helping people with their insurance needs throughout the day.
I grew up in the Wyoming Valley about 5 miles from the office. I also went to high school & college locally. I enjoy watching my son play Ice Hockey, baseball and playing his guitar. When I am not working you will always find me at my son’s sporting events or music showcases. I love to spend my weekends with family and friends.
Haley Hughes
Associate AgentPhone: (570) 823-7626
I grew up in Northeastern Pennsylvania and went to high school locally. While I’m new to the insurance industry, I bring with me over 10 years of experience as a business owner in another field—and a big heart for small businesses! I’m excited to grow in this new role and continue building strong relationships through great customer service.
What I love most about my work is helping people. Building connections and being there for clients is something I truly value.
Outside of work, I enjoy traveling, watching football, listening to music, and spending time with my husband, family, and friends. I’m also a proud cat mom and an unapologetic coffee lover—it’s definitely my daily lifesaver!
On weekends, you can find me exploring local spots on day trips or relaxing with family over Sunday dinners and football. I’m also passionate about animals and enjoy volunteering at the SPCA when I can.
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Rudy
**Meet Rudy: The Energetic Airedale Terrier**
Hello, I’m Rudy, a spirited Airedale Terrier born on April 16, 2023. My life is a whirlwind of excitement and joy, especially since I found my forever home in September 2023. My owner and I share a special bond, and we love going on runs together. He thinks he can outrun me, but once I hit “beast mode,” there’s no catching up!
I have a passion for exploring, and my nose leads me on countless adventures. Whether it’s a walk around the neighborhood or a romp in the backyard, I’m always on the lookout for new scents. I adore playing with squeaky toys, and sometimes, I just can’t resist the urge to tear them apart to find the source of that intriguing noise.
I’m a social butterfly and get along with all dogs, cats, and humans. Chasing rabbits and squirrels is one of my favorite pastimes, and although I haven’t caught one yet, I’m determined to succeed one day. The deer and the occasional bear that visit my yard are always greeted with a hearty bark from me.
I often accompany my owner to his insurance office, where I’ve become somewhat of a mascot, even appearing on pamphlets about Pet Insurance. I’m not entirely sure what that means, but it sounds important!
One of my favorite places to visit is the Troy Street Coffee Company. The atmosphere is always buzzing with happy, friendly people, and I love seeing my picture displayed throughout the shop. Plus, their donuts are simply irresistible!
I hope to meet you at the coffee shop sometime. Until then, keep an eye out for a lively Airedale Terrier with a wagging tail and a zest for life!
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